Nancy has been to many countries such as England, France, Germany and Australia, but she has never gone to America. Therefore, when she was told that she could attend a business meeting in America, she decided that she wanted to go there and to \_26\_ the country. As the meeting was to be held in Chicago, she first took a flight from Taipei to Los Angeles and then waited for a transit flight there. Unfortunately, by the time she arrived in Los Angeles, all the flights to Chicago had been cancelled because of a heavy storm. As Nancy was very \_27\_ about not being able to attend the meeting on time, she asked the people at the check-in counter to help her solve the problem. But nobody could help her as they were all too busy \_28\_ other customers' complaints. As a consequence, she had no choice but to stay in Los Angeles for the night. Yet, the same thing happened to her the next day. She still had difficulty boarding a flight to Chicago. While she was worried about the possibility of missing the meeting in Chicago, an American sitting beside her suggested that she could, in fact, plan another 29 to get to Chicago. She followed the advice and boarded another airline for Chicago. She flew to Denver first, waiting for a transfer flight to Chicago. But she missed the plane because she wasn't 30 the time difference. She was put on a waiting list and had to wait for the next flight to Chicago. When she finally boarded the plane, she felt greatly relieved. Although it was already late in the evening when she arrived in Chicago, she was happy that she made it to Chicago after all! Artificial intelligence (AI) has been around longer than most people realize. The intent behind much of AI is to free us from mundane repetitive tasks, giving us more time to grow our intellects and businesses, with more interesting, evolving actions. AI offers us that access with speed and accuracy when we need it.