Every morning, Maria opens her coffee shop at 6 AM. She follows the same ＿＿（25）＿＿ : first, she turns on all the lights; then she checks the coffee machines. Many customers wait outside before the shop opens, especially on cold days. Yesterday, she was surprised when no one was waiting. Later she felt ＿＿（26）＿＿ , for she found out most people went to a big street festival nearby instead. Maria loves her job because she gets to meet interesting people. When she first ＿＿（27）＿＿ the shop five years ago, she didn't know anything about coffee. Now, she knows ＿＿（28）＿＿ about different coffee types. Her shop is very popular ＿＿（29）＿＿ the neighborhood, and she plans to open a second shop next year; her sister agrees to help manage the new shop.