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交通事業郵政人員佐級晉員級-業務類交通事業郵政人員佐級晉員級-技術類(選試電機機械概要)交通事業港務人員佐級晉員級-技術類(選試港埠工程概要)-臺灣港務公司
法學知識與英文(包括中華民國憲法、法學緒論、英文)114 年第 49 題單選題考點:閱讀細節:文章未提及之資訊考點:閱讀細節:因果關係與時間順序辨別
📖 閱讀測驗 · 共用前文
A supermarket in Canada has introduced an innovative "slow check-out lane" designed to provide a more relaxed and personal shopping experience. This lane allows customers to take as much time as they want while paying for their groceries, making it particularly appealing to those who enjoy casual conversations with the cashier. The idea emerged after the supermarket recognized that some individuals, especially seniors, value the opportunity to connect with others during everyday activities. For many older adults, grocery shopping may be one of the few social interactions they have during the week. The slow lane initiative is also helping combat loneliness, a growing issue in many communities. Research shows that regular, meaningful interactions, even brief ones, can significantly improve mental well-being and reduce feelings of isolation. By creating a space for connection, the supermarket is not only enhancing customer service but also fostering a sense of community. Cashiers working in the slow lane are trained to engage customers in friendly conversations, making the experience enjoyable and supportive. This initiative has received widespread praise from shoppers and community organizations alike. Many have noted that it promotes inclusivity by acknowledging the needs of different types of customers, from seniors seeking companionship to those who simply prefer a less rushed shopping environment. It also highlights the evolving role of supermarkets as more than just places to purchase goods, but as spaces where people can connect and feel valued. In addition to improving customer experiences, the slow lane sets a positive example for businesses seeking to address social challenges through simple yet impactful solutions. By prioritizing human interaction and empathy, this supermarket has shown how small adjustments can make a big difference in people's lives. The success of this initiative may inspire other retailers to adopt similar practices, further contributing to efforts to reduce loneliness and build stronger, more connected communities.

According to the passage, what inspired the creation of the slow check-out lane?

AA strategy to handle customer's complaints about check-out procedure.
BEncouragement from community organizations to promote social interaction.
CA desire to renovate working environment and to elevate employee efficiency.
DAcknowledgment that some customers value social connection during shopping.正確答案
答案與詳解
D
正確答案
慢速結帳通道的靈感來源:超市認識到部分顧客(尤其是老年人)重視購物時的社交互動機會。

逐選項解析

AA strategy to handle customer's complaints about check-out procedure.閱讀細節:文章未提及之資訊✕ 錯誤
短文完全未提及顧客對結帳程序的投訴(complaints about check-out procedure),此選項屬無中生有。短文的出發點是正向的社交需求,而非客訴問題。
BEncouragement from community organizations to promote social interaction.閱讀細節:因果關係與時間順序辨別✕ 易錯陷阱
短文第三段雖提到社區組織(community organizations)對此計畫給予讚揚(praise),但那是計畫推出後的反應,並非啟發創建的原因。時間順序混淆,是常見陷阱。
CA desire to renovate working environment and to elevate employee efficiency.✕ 錯誤
DAcknowledgment that some customers value social connection during shopping.✓ 正確

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