A: Excuse me. I ordered a Big Mac, not a chicken sandwich. B: I'll get your order fixed right now.
AWhat did you say?
BDid you say that?
CSorry about that.正確答案
DThat's not my fault.
答案與詳解
"Sorry about that."(對此我很抱歉。)是標準且自然的道歉用語,接續後句「我馬上為您處理」,完美展現服務業的專業、同理心與禮貌,為本題正確選項。
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